Frequently
Asked
Questions

Cannot find what you are looking for? Message us through our contact form!

  • No, our model is made to move. Please check the description under each pop up for the location!

  • No, all purchases are non-refundable.

  • This varies from pop up to pop up. Please see the description on Mindbody for whichever pop up you are booking!

  • Cancel 10 or more hours before the start time: If you cancel more than 10 hours before start time, you will get the class credit back.

    Cancel less than 10 hours before the start time: You will not be refunded, and the class will not be returned to your account.

  • If you don’t show up and don’t cancel within 10 hours, the class will be deducted from your account.

  • If you don’t get off the waitlist, the class credit will be returned to your account.

  • Yes, the 10-hour cancellation policy still applies if you are accepted off the waitlist during this period.

  • Please remove yourself from the waitlist.

  • Email us at info@popupwrkout.com and we would be happy to get you on the calendar!

  • Parking is available in the York Lot as well as surrounding neighborhoods.

    After 5pm on weekdays and all day on Saturdays and Sundays, parking is also available at the Liberty Title Parking Lot across the street.